PRIVACY POLICY
Last updated: 10 December 2025
Rex Inc. ("Rex", "we", "us", or "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our accounts receivable automation platform and related services.
INFORMATION WE COLLECT
Information you provide
We collect information you voluntarily provide when using our services, including: account registration details such as name, email address, and company information; billing and payment information; communications you send to us; and any other information you choose to provide.
Information collected automatically
When you access our platform, we automatically collect certain information including: device and browser information; IP address and location data; usage data such as pages visited, features used, and time spent; and log data and analytics information.
Information from third party integrations
When you connect third party services to Rex (such as your ERP system, email, or accounting software), we may collect information from those services as necessary to provide our platform functionality. This may include invoice data, customer contact information, payment records, and related financial data.
HOW WE USE YOUR INFORMATION
We use the information we collect to: provide, maintain, and improve our services; process transactions and send related information; send you technical notices, updates, and support messages; respond to your comments, questions, and requests; monitor and analyse trends, usage, and activities; detect, investigate, and prevent fraudulent transactions and other illegal activities; and comply with legal obligations.
HOW WE SHARE YOUR INFORMATION
We may share your information in the following circumstances: with service providers who perform services on our behalf; with business partners with your consent; in response to legal process or government requests; to protect the rights, privacy, safety, or property of Rex, you, or others; and in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
DATA SECURITY
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain your information for as long as necessary to provide our services and fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When we no longer need to retain your information, we will securely delete or anonymise it.
YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information, including the right to: access, correct, or delete your personal information; object to or restrict certain processing; data portability; and withdraw consent where processing is based on consent. To exercise these rights, please contact us using the details below.
INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your information remains protected in accordance with this policy.
CHANGES TO THIS POLICY
We may update this privacy policy from time to time. If we make material changes, we will notify you by email or through our platform prior to the changes becoming effective. We encourage you to review this policy periodically.
CONTACT US
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Rex Inc.
Email: privacy@rex.inc