TERMS OF SERVICE
Last updated: 10 December 2025
These Terms of Service ("Terms") govern your access to and use of the Rex platform and services ("Services") provided by Rex Inc. ("Rex", "we", "us", or "our"). By accessing or using our Services, you agree to be bound by these Terms.
ACCEPTANCE OF TERMS
By creating an account or using our Services, you represent that you have the authority to bind yourself and your organisation to these Terms. If you do not agree to these Terms, you may not access or use our Services.
DESCRIPTION OF SERVICES
Rex provides an AI-powered accounts receivable automation platform that integrates with your existing systems to automate invoice processing, collections workflows, payment reconciliation, and related financial operations. The specific features available to you depend on your subscription plan.
ACCOUNT REGISTRATION
To use our Services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.
SUBSCRIPTION AND FEES
4.1 Fees. You agree to pay all fees associated with your subscription plan. Fees are specified in your order form or subscription agreement.
4.2 Payment terms. Unless otherwise agreed, fees are due within 30 days of invoice date. Late payments may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
4.3 Taxes. Fees are exclusive of taxes. You are responsible for all applicable taxes, excluding taxes based on Rex's income.
4.4 Changes to fees. We may change our fees upon 30 days' notice. Fee changes will apply to your next renewal period.
YOUR DATA
5.1 Ownership. You retain all rights to the data you submit to our Services ("Your Data"). You grant Rex a limited licence to use Your Data solely to provide and improve the Services.
5.2 Data processing. We will process Your Data in accordance with our Privacy Policy and any applicable data processing agreement.
5.3 Data security. We implement reasonable security measures to protect Your Data. However, you acknowledge that no system is completely secure.
5.4 Data portability. Upon termination, you may request export of Your Data for a period of 30 days. After this period, we may delete Your Data.
ACCEPTABLE USE
You agree not to:
(a) Use the Services for any unlawful purpose or in violation of any applicable laws
(b) Attempt to gain unauthorised access to any part of the Services or related systems
(c) Interfere with or disrupt the Services or servers
(d) Reverse engineer, decompile, or disassemble any part of the Services
(e) Use the Services to transmit malware or other harmful code
(f) Resell or sublicence the Services without our written consent
(g) Use the Services in a manner that could damage, disable, or impair the Services
INTELLECTUAL PROPERTY
7.1 Rex IP. Rex and its licensors own all rights in the Services, including all software, algorithms, designs, and documentation. These Terms do not grant you any rights to Rex's intellectual property except the limited licence to use the Services.
7.2 Feedback. If you provide suggestions or feedback about the Services, we may use such feedback without obligation to you.
THIRD PARTY INTEGRATIONS
The Services may integrate with third party applications and services. Your use of such integrations is subject to the terms and policies of those third parties. Rex is not responsible for third party services.
CONFIDENTIALITY
Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential. This obligation does not apply to information that is publicly available, independently developed, or rightfully received from a third party.
WARRANTIES AND DISCLAIMERS
10.1 Rex warranties. Rex warrants that the Services will perform materially in accordance with the applicable documentation during your subscription term.
10.2 Disclaimer. EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. REX DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.3 No guarantee. Rex does not guarantee that the Services will be uninterrupted, error-free, or that all defects will be corrected.
LIMITATION OF LIABILITY
11.1 Exclusion of damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, REX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
11.2 Cap on liability. REX'S TOTAL LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.
11.3 Exceptions. The limitations in this section do not apply to liability arising from gross negligence, wilful misconduct, or breach of confidentiality obligations.
INDEMNIFICATION
You agree to indemnify and hold harmless Rex and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services, your violation of these Terms, or your violation of any third party rights.
TERM AND TERMINATION
13.1 Term. These Terms are effective until terminated. Your subscription term is specified in your order form.
13.2 Termination for convenience. Either party may terminate with 30 days' written notice at the end of the current subscription term.
13.3 Termination for cause. Either party may terminate immediately if the other party materially breaches these Terms and fails to cure the breach within 30 days of written notice.
13.4 Effect of termination. Upon termination, your right to use the Services ceases. Sections 5.1, 7, 9, 10, 11, 12, and 15 survive termination.
MODIFICATIONS
We may modify these Terms at any time. If we make material changes, we will notify you by email or through the Services at least 30 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the modified Terms.
GENERAL PROVISIONS
15.1 Governing law. These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.
15.2 Dispute resolution. Any disputes arising from these Terms shall be resolved through binding arbitration in [Location], except that either party may seek injunctive relief in any court of competent jurisdiction.
15.3 Entire agreement. These Terms, together with any order forms and the Privacy Policy, constitute the entire agreement between you and Rex regarding the Services.
15.4 Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
15.5 Waiver. Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
15.6 Assignment. You may not assign these Terms without our written consent. Rex may assign these Terms to an affiliate or in connection with a merger or acquisition.
15.7 Notices. Notices to Rex should be sent to legal@rex.inc. We will send notices to the email address associated with your account.
CONTACT
If you have questions about these Terms, please contact us at:
Rex Inc.
Email: admin@rex.inc