Question 1

What is Rex?

Accepted Answer

Rex is the AI operations partner for order-to-cash. Its agents run accounts receivable for global enterprises — collections, portal uploads, payment reconciliation, and related AR workflows — by connecting your ERP, CRM, email, and Teams.

Question 2

Who is Rex for?

Accepted Answer

Rex is built for enterprise finance teams managing complex accounts receivable operations. Our customers typically have large customer bases, multiple ERP systems, and manual AR workflows that consume significant team capacity.

Question 3

How is Rex different from existing AR tools?

Accepted Answer

Traditional AR tools surface insights and generate reports. Rex actually does the work — uploading invoices to portals, sending follow-ups, reconciling payments, and enforcing terms. Your team handles exceptions and strategic decisions.

Question 4

Does Rex replace my ERP?

Accepted Answer

No. Rex connects to your existing ERP, CRM, email, and collaboration tools. There’s no migration or rip-and-replace. Rex works alongside your current systems.

Question 5

How long does implementation take?

Accepted Answer

Most teams are live in under two weeks. Rex connects to your existing systems without requiring data migration, custom integrations, or consultants.

Question 6

How is Rex priced?

Accepted Answer

Rex prices on outcomes, not seats. Fees are tied to the work its agents complete and benchmarked against the cost of operating receivables rather than software licenses.

Question 7

What ROI can I expect?

Accepted Answer

Customers typically see a 12-day reduction in DSO and save 20+ hours per operator per week. Results start showing within weeks of deployment.

Question 8

How does Rex handle complex scenarios?

Accepted Answer

Rex uses auditable decision traces for every action. When scenarios require human judgment, Rex escalates with full context so your team can make informed decisions quickly.

Frequently asked questions.

See Rex run your order-to-cash.